Voicemail Service Solutions

Having a good voicemail service can make a huge difference for your business. How your phones are answered is often a major factor in your company's first impression.


City-Com Communications can help streamline your incoming calls. Auto Attendants provide your business with an efficient way to direct your calls, allowing customers to be directed to the appropriate department or staff member. It will allow you to handle a higher volume of calls in a professional manner, as well as providing cost savings.

Staff will benefit from a personal voicemail set up to greet their callers when they are unavailable, they can have the convenience of voicemail notifications being sent to multiple devices including voicemail to email options or have your message transcribed from voice to text.

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Digital telecom systems operate using standard telephone lines and do not rely on internet or network cabling infrastructure. They are best suited for organizations with smaller infrastructure, small IT support teams, or more rural environments. Digital telephone systems can be installed using existing cabling — they do not require the installation of additional cabling or networks. Digital telephone systems offer stability and reliability, and are easily customizable with a variety of add-on functionality. Solutions include NEC SV9100, NEC SL2100, E-MetroTel and Panasonic hybrid systems for digital & IP phones with SIP and VoIP features.

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Even if you're only a small business owner, if you're interested in utilizing voicemail, then you should consider contacting our agents today for a free consultation. Our experts are experienced and knowledgeable about a wide variety of systems, and can create a specialized voicemail plan that fits the specific needs of your business.

Voicemail to Email Conversion

A standard in business, voicemail can be added to both digital and IP telephone systems and is expandable based on your business needs. Voicemail functionality includes voicemail to email conversion, automated attendant, conversation recording, downloadable .wav files, message archiving and retrieval, and access to voicemail 24/7/365.

Message Archiving and Retrieval
Our virtual voicemail systems and answering service can archive the voice messages you receive in order to keep them on file in a secure format. Messages can also be easily and efficiently retrieved from the archive for review if and when it becomes necessary.
Automated Attendant
The automated attendant will answer incoming calls in order to inform callers, screen messages, and store recorded content. The attendant service and virtual voicemail settings are completely customizable and can be tailored to suit your business.


Digital phone systems make it simple and quick to add functions, such as visual voicemail or message management. Digital phone systems will have you upgraded and operating smoothly before you realise it, whether your business needs to add an alarm system, VoIP integration, or something else. To save money, you can combine your internet and digital phone services. City-Com Communications will collaborate with you to identify a bundle that lowers the total cost. Software-based solutions are a future investment.

Digital phone systems are easier to integrate with existing corporate systems and establish the groundwork for updates and developments that haven't yet happened, so your firm will be prepared for whatever the future may bring thanks to their superior upgrade path.

Before using new features for yourself and observing how they affect your company's operations, it can be difficult to appreciate their value. Ultimately, you need to think about which phone system will be the best fit for the unique requirements of your business. City-Com Communications can collaborate with you to work out a phone system that works for your company now and builds the foundation for success in the future.


If you're in the market for new telecom solutions and you want to go with a company that will have your back every step of the way, then fill out your details to get into contact with one of our telecom service agents.


Our representatives are available to help you schedule a consultation or deliver solutions purchasing options. We also have customer service agents available 24/7 by phone or email.


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