8×8 is a cloud-based business phone system service provider. Its entry-level plan includes unlimited calling in the U.S. and Canada, auto-attendants, intelligent call routing and other great call management features.
For companies of all sizes, 8x8 is a dependable provider of outstanding cloud communications services. With more than 125 patents to its name, 8x8 is committed to creating cutting-edge solutions that make it easy for businesses to operate and deliver results consistently. The organisation provides services to businesses in a variety of sectors, including healthcare, transportation, education, insurance, Microsoft teams, and more. When a company grows, it frequently needs to make the transition to new technology that can handle several local and foreign locations, high call volumes, and multichannel communications. The main selling feature of 8x8 is that it employs a single platform for contact centres and unified communications.
While 8x8 mobile and desktop apps are crammed with complex capabilities for expanding organisations, its self-service support options aren't very user-friendly. Administrators can set up and change ring groups and auto-attendants, as well as add employees and phone numbers, just like with other business phone systems, without having to contact the provider. Users of 8x8 have the option to add a unique status message in addition to the usual presence information. The contact lists are searchable and include coworker presence information. It's simple to create messages, include attachments, and start new public or private chat rooms.
When a company grows, it frequently needs to make the transition to new technology that can handle several local and foreign locations, high call volumes, and multichannel communications. The main selling feature of 8x8 is that it employs a single platform for contact centres and unified communications. By establishing a call centre for business hours, businesses may easily fulfil the demands of rising inbound and outbound calls without having to build new software or retrain users. Without upgrading all of its employees to higher plan levels, a company employing 8x8's services might add licences for supervisors and call centre staff while keeping regular licences for office staff.
Our communications system specialists are knowledgeable with business telephone systems and mobile phone VoIP solutions, and will assist you in visualising the best business phone system that meets all of your needs for phone calls, such as video meetings. Feel free to call and arrange a free consultation if you're interested in learning more about what we can do for you. No matter the size of your business, our experts are ready to work something out that will suit all of your needs.
When picking a new local number, the fundamental express setup can be finished in just five minutes. During the original order procedure or later, you can also port your old number for free. Via the admin console's main menu in the mobile apps, it is simple to configure additional features such as auto attendant, extension numbers, call queues, video conferencing, visual voicemail, call recording, and ring groups. Clients who are establishing their company phone systems can receive additional assistance from 8x8.
Sharing analytics across the company not only display how well customer service is performing, but also what issues consumers are raising. This enables small businesses to make improvements or even take proactive measures to address the client experience in the present or over time. The firm receives analytics and insights from a single source of truth rather than having to pull and evaluate data from several sources, which is another advantage of a platform strategy. The capacity of 8x8 to collect and analyse data from all your communication touch points provides unique insights that promote productivity gains, cost reductions, and revenue development.
The future of commercial communications is being transformed by 8x8. Individuals are happier and more productive no matter where they are on the globe thanks to the integration of phone, video conferencing, chat, contact center, and corporate API solutions into one global, secure, dependable cloud communications platform. With almost no IT involvement, 8x8's cloud phone service provides the robust features and quality management you want.
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