8x8 Phone System Solutions

8×8 is a cloud-based business phone system service provider. Its entry-level plan includes unlimited calling in the U.S. and Canada, auto-attendants, intelligent call routing and other great call management features.

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What Are 8x8 Business Phone Systems?

For companies of all sizes, 8x8 is a dependable provider of outstanding cloud communications services. With more than 125 patents to its name, 8x8 is committed to creating cutting-edge solutions that make it easy for businesses to operate and deliver results consistently. The organisation provides services to businesses in a variety of sectors, including healthcare, transportation, education, insurance, Microsoft teams, and more. When a company grows, it frequently needs to make the transition to new technology that can handle several local and foreign locations, high call volumes, and multichannel communications. The main selling feature of 8x8 is that it employs a single platform for contact centres and unified communications.

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A Business Phone System Designed for Ease of Use

While 8x8 mobile and desktop apps are crammed with complex capabilities for expanding organisations, its self-service support options aren't very user-friendly. Administrators can set up and change ring groups and auto-attendants, as well as add employees and phone numbers, just like with other business phone systems, without having to contact the provider. Users of 8x8 have the option to add a unique status message in addition to the usual presence information. The contact lists are searchable and include coworker presence information. It's simple to create messages, include attachments, and start new public or private chat rooms.

Why Choose 8x8 for Your Business?

When a company grows, it frequently needs to make the transition to new technology that can handle several local and foreign locations, high call volumes, and multichannel communications. The main selling feature of 8x8 is that it employs a single platform for contact centres and unified communications. By establishing a call centre for business hours, businesses may easily fulfil the demands of rising inbound and outbound calls without having to build new software or retrain users. Without upgrading all of its employees to higher plan levels, a company employing 8x8's services might add licences for supervisors and call centre staff while keeping regular licences for office staff.

Get a Quote for Your Telecom Solutions

Our communications system specialists are knowledgeable with business telephone systems and mobile phone VoIP solutions, and will assist you in visualising the best business phone system that meets all of your needs for phone calls, such as video meetings. Feel free to call and arrange a free consultation if you're interested in learning more about what we can do for you. No matter the size of your business, our experts are ready to work something out that will suit all of your needs.

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8×8 Setup

When picking a new local number, the fundamental express setup can be finished in just five minutes. During the original order procedure or later, you can also port your old number for free. Via the admin console's main menu in the mobile apps, it is simple to configure additional features such as auto attendant, extension numbers, call queues, video conferencing, visual voicemail, call recording, and ring groups. Clients who are establishing their company phone systems can receive additional assistance from 8x8.

Multi-Site Assistance
Depending on the provider and plan, many internet-based phone systems will function across different locations. Because the platform's configuration manager can instantly establish a new branch, admins don't have to start from scratch, 8x8's multi-site capability distinguishes it from rivals. When a business grows, the ability to access and administer every branch phone system from a single application assures consistency and supports quality control.
COMPREHENSIVE SECURITY MEASURES
With a long range of third-party assurance and compliance standards, including HIPAA, ISO/IEC 27001:2013, ISO 9001, FISMA, NIST, and CPNI, the 8x8 corporate communications platform provides enterprise-grade security. One of the first cloud computing providers to adhere to GDPR was 8x8, and it takes part in yearly independent audits. In short, 8x8 is able to provide very comprehensive security for your business communications.
INTEGRATIONS WITH UNLIMITED CALLING AND VIDEO CONFERENCING
This capability is essential for effectively scaling a firm. Google and Microsoft calendar integrations are supported by even the most basic phone systems. Advanced platform providers, including 8x8, can integrate easily with robust CRMs. 8x8 interfaces with the majority of well-known applications like ServiceNow, HubSpot, and Freshdesk as well as enterprise-level technologies like Verint for workforce development. An 8x8 system can help bring your business together in order to help it expand.
Resilience for Every Scenario
All of 8x8's systems are highly available, with no chance of single points of failure due to multiple redundancy and rerouting capabilities, in addition to our multiple redundancy active-active hot spare hardware and software systems. Your staff may continue communicating with clients as if they were still in the office even if there is a power loss or an Internet outage by just plugging their computers into their home networks.
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Maximize Insights Through Analytics

Sharing analytics across the company not only display how well customer service is performing, but also what issues consumers are raising. This enables small businesses to make improvements or even take proactive measures to address the client experience in the present or over time. The firm receives analytics and insights from a single source of truth rather than having to pull and evaluate data from several sources, which is another advantage of a platform strategy. The capacity of 8x8 to collect and analyse data from all your communication touch points provides unique insights that promote productivity gains, cost reductions, and revenue development.

The future of commercial communications is being transformed by 8x8. Individuals are happier and more productive no matter where they are on the globe thanks to the integration of phone, video conferencing, chat, contact center, and corporate API solutions into one global, secure, dependable cloud communications platform. With almost no IT involvement, 8x8's cloud phone service provides the robust features and quality management you want.

GET IN TOUCH WITH US

If you're in the market for new telecom solutions and you want to go with a company that will have your back every step of the way, then fill out your details to get into contact with one of our telecom service agents.

CONTACT US TODAY

Our representatives are available to help you schedule a consultation or deliver solutions purchasing options. We also have customer service agents available 24/7 by phone or email.

Blogs

a subscriber is busyLifespan of a Business Phone: How Long Does a Business Phone System Last?
November 28, 2023
A business phone system is a critical communication tool for any organization. It’s the hub for internal and external communication, connecting employees, customers, and other key contacts. However, like any technology, business phone systems have a limited lifespan, and it's important to be prepared ahead for when your telecom system is no longer functional or […]
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iot, device, technology, futuristic, internet, screen, innovation, social, social network, control, media. iot device technology symbol and innovation. social media social network showed.Different Types of Telephone Systems
November 3, 2023
Telephone services are a fundamental tool for businesses of all sizes. There is a wide range of telephone services available, each with its own unique features and advantages. For most businesses, traditional landlines are a thing of the past, and business owners are investigating the various newer options that are now available. As internet and […]
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man use Laptop with cloud computing diagram show on hand. Cloud technology. Data storage. Networking and internet service concept.The Advantages of Cloud Communications for Enterprises
November 3, 2023
In today's fast-paced business landscape, effective communication is the cornerstone of success. Businesses rely on seamless and efficient communication channels to stay connected with clients, partners, and to let employees connect with each other. Traditional telephone systems have served businesses well for decades, but technologies are improving, and business needs are growing.  Cloud communications are […]
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