VOICE OVER IP (VOIP)
IP and SIP phones, and SIP lines, will enhance productivity and improve your bottom line.
What is VOIP?
VOIP systems operate on your network and can consist of IP phones, SIP phones, and SIP lines.
A flexible option for businesses with an internet infrastructure in place, or where operations are located at multiple sites, VOIP phones look and operate in much the same way as any other business phone.
City-Com has helped hundreds of businesses switch their business telecom system over to VOIP.
Making this change will help to enhance productivity and improve your bottom line.
The Benefits of VOIP
Since its entry into the market, VOIP telecom systems have helped businesses of all sizes to:
VOIP is cost-effective and will reduce your monthly expenses, when compared to a basic digital telecom system, by reducing or eliminating per minute phone charges, long-distance charges, feature charges, and equipment maintenance costs.
VOIP offers a wide range of functionality and unified communication to keep your team connected while working remotely. It allows simple access to messages from anywhere and at any time, and users can switch from a headset to a mobile phone with ease.
VOIP is flexible and can work with both new and existing cabling systems to integrate communications and information from voice calls to video conferencing to cloud hosting.
Enhance Customer Service
VOIP integrates with existing CRM programs and protocols to provide customers with the opportunity for improved self-service options and enhance your team’s responsiveness.
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